"Cranston Collision recently worked on my Honda CRV that had been rear ended, and required a new bumper. From the moment I spoke to Pete on the phone to schedule my estimate, I knew I was in good hands. Everyone I had spoken to at Cranston Collision was professional, helpful, and patient. Each and every one of them was knowledgeable and answered all of my questions. Let's face it, car accidents disrupt your life regardless of the severity. Cranston Collision made the entire experience as smooth as possible. They've partnered with a local Enterprise who work with Cranston Collision to ensure you are not left without a car, and they make sure to be on-site at the time you drop off your car for repairs. The day I dropped off my CRV I think the entire process of checking in my vehicle and driving off in my rental was less than 5 minutes. On top of that - from start to finish - my car was with them for a mere 3 business days, and I received text updates through out the entire process notifying me of where they were in the repairs. My car came back to me looking spotless (and flawless) inside and out, and the little thank you note left on my dashboard was truly the cherry on top of an incredible customer experience. Thank you Cranston Collision! You'll certainly be my go-to for any future auto body needs!"
Mary S. - 8/17/2019
"The staff was exceptional throughout the entire process of getting my vehicle repaired, from the initial estimate right thru pickup. They handled the hassle of insurance calls and explained the process thoroughly. Thank you for keeping customer service and quality your top priority!!!!"
Holly B. - 8/10/2019
"There service is top noch. I would recommend them to anyone."
Manuel M. - 8/1/2019
"This was the first body shop I found on google maps with a 4+ star ratings. When I dropped of my car, the owner came out and introduced himself, was very professional. They had my car done in 3 days, and it came out amazing! They even took care of a scratch on the other side of the vehicle from the accident side when they detailed it. The color matched perfectly. I hope not to have any further accidents, but if I do, I’ll bring my vehicle to Cranston Collision!"
David S. - 7/20/2019
"Excellent repair shop and staff. Restored the CR-V with skill."
Denis M. - 7/15/2019
"WOW, my Jeep looks great. What an amazing job. Everyone was very welcoming, kind and very professional, from beginning to end. I'm EXTREMELY Satisfied and grateful to have found such a talented and professional group of individuals. The thank you card left inside my Jeep was an especially nice touch. I would definitely recommend them."
Anonymous - 6/16/2019
"Dennis and his crew went the extra mile to repair my dad's Lincoln, the paint job is excellent and they detailed the entire car..... would recommend Cranston Collision to anyone, the quality of the their work is fantastic."
John T. - 6/15/2019
I would recommend Cranston Collision to anyone! Their customer service is stellar. Their collision repair work is above par. I am extremely satisfied and grateful!
Anonymous - 6/10/2019
We just picked up our 2015 Ford Fusion the other day and are thrilled with the results! The car looks absolutely amazing!! You do excellent work! We are very pleased because it needed extensive repairs. Amica Insurance had recommended you and we are extremely happy we followed that advice.
Pam U. - 4/5/2019
Words can not explain the gratitude I have for the whole Cranston collision team. Professional..friendly..top notch work. Amanda in the front office was so kind and just took great care of me...so thank you so much for everything you did for me and how nicely and classy you ALL did it.
Cheryl D. - 3/15/2019
My brand new car (literally just 2 weeks old) was in a pretty bad accident. Cranston Collision made the entire process from start to finish so easy and stress free. My car looks amazing I'm so grateful for everyone! The ladies at the front desk are a top notch crew Thanks again for making my car look beautiful again!
Kelley S. - 1/3/2019
I have a 2013 ACURA RDX and hit a deer on Saturday 12/15 with minor damage. I then put a claim through GEICO through my phone app on Sunday 12/16 and I was able to schedule an appointment for early Monday 12/17. I was put into a rental car that same morning and got my car back Friday 12/22 as promised. I am very satisfied with the work and my car looks great...better than it did before I hit deer.
Jason B. - 1/2/2019
Expert staff makes any repair effortless. Great work, never have any issue. Great for automobile service too!
Jack D. - 11/12/2018
This place deserves more than 5 stars!! Came here for my vehicle to be repaired from an accident and they worked perfect with Progressive insurance from the other party. Super friendly, fast, truthful, impeccable work and super helpful! Thanks for everything. Keep up the amazing work!
Brittany C. - 9/24/2018
I could not have asked for a better experience, from the front office staff through the owner, they were pleasant, informed and did everything. They even detailed the car which was such a pleasant surprise! I will now use them for and auto body repair needs!
Suzann M. - 8/12/2018
Brought my Camry here because It was referred by Geico. My wife had hit our fence and there was damage to the bumper, fender and headlamp. Dropped my car off on a Monday. At first I was told it would be completed by that Wednesday or Thursday the latest. Thursday came along and no phone call so I decided to call. They said because I also asked for a quote on the rear bumper they stopped working on the car. After a few exchanges of bad words Dennis apologized and said it would be done the middle of the following week. The following Tuesday came along and I received a call saying it was completed. All I can say was wow!! Definitely worth the wait! Not only did they fix what was damaged but also reconditioned the inside and buffed the whole car! Dennis also gave me a gift certificate for another reconditioning because of the exchange of words over the phone! I understand we all have our bad days and as soon as he apologized I told him it was all good. Then for him to go the extra mile to make it look new again...I'm happy!! I would definitely recommend Cranston Collision!! Thanks Dennis!! I'll be bringing my car in again as soon as it needs reconditioning.
Vanna K. - 6/26/2018
I have been to a lot of body shops in my life and have had so many horrible experiences that I won't trust many people to touch my cars.
I read about Cranston Collision and their story in a supermarket advertisement and I felt I had to visit as I love customizing cars. Upon the first repair they did, I was hooked and I'm not going anywhere else. It's not just a body shop, it's a family business.
They drove to my house to pick up a part, they got a rental car for me, most places don't go out of their way like Dennis does. Top notch service.
When i pick up my car i know it was repaired correctly and it's always clean inside and out.
Amazing people to deal with; very professional and honest.
Kosta K. - 6/4/2018
Excellent customer service, car looks great, and the loaner car was a huge help. Thank you!
Claire - 5/10/2018
We appreciate that you went back to USAA and let them know that the "cheap" approach was not satisfactory. So far, we have only driven the car once, on the way back home, but it looks very good. Thank you.
Frederick - 4/17/2018